Frequently Asked Questions

Got a question? We are here to help!

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General Questions

No, we do not include adhesives, instead all our canvas offers a free upgrade to premium built-in hangers, a mounting kit that offers the best way to securely hang your canvas prints.
Using of adhesive is not recommended as it is far less secure, and larger canvas can be quite heavy.

No, framing your canvas is not required as all your canvas prints are gallery wrapped similar to what you see in the museum and ready to be hung on the wall.

When it comes to designing your own canvas, we highly recommend the following 2 important tips:

  1. Uploading high-resolution images to give you the sharpest print possible.
  2. Always match the shape of your upload to the shape/orientation of your canvas, to avoid any white margins.
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Canvas Customization

Our design tools makes it easy to turn any photo into a high quality canvas print! Simply choose your desired size for your canvas, find a high definition image and upload your images from your mobile, tablet or computer. Some designs are complete with options to add custom text, names, message and date to create your own canvas print.

Yes, you can easily turn your wedding photo into a canvas by uploading your photo into any of our customizable canvas. Do ensure that the photo you upload is of high resolution to ensure the canvas is of high definition.

Yes, you can turn any photo or image into a canvas print. We specialized in custom canvas prints such as wedding canvas, family portrait, canvas art or you can use any of our templates designed by our inhouse artist to create your own style of canvas prints.

No, we know you like to custom your canvas print, thus there is no hidden cost to customize your canvas prints.

Yes, it is always a best practice to provide a print that is best fit for your canvas print to prevent any important details of your canvas to be cut off.

It depends on the photo you’ve provide as your photo will need to fit the canvas. As a good practice, the photo you provide should have edges that can be trimmed off as these edges will be wrapped around the canvas. Alternatively, we will use mirror technique to keep the details of your photo edges within the frame while having the wrapped effect.

Yes. In fact, we recommend that you do and we recommend a wraparound design for several reasons.
1. It give your print a more visually interesting, three-dimensional look.
2. It also prevents white lines from appearing along the edges of the front.
Thus, before you order your print, make sure to review it see if it is wrapping the way you’d like.

Custom Canvas Prints are art pieces which are one of a kind, canvas art pieces which you will not be able to find anywhere else making it priceless and meaningful.

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Shipping and Delivery

Delivery cost depends on your order and the delivery option you choose. Generally, it varies between countries and the size of the product. As larger sizes products are a little more difficult for our carriers to ship to you as a result, the delivery cost will be slightly higher. You will get your shipping cost calculated during checkout, including your estimated delivery date.

You can see our shipping and delivery page for a full breakdown of the delivery fees and time, alternatively, you will see the full breakdown on any delivery charges in your cart at checkout.

Delivery time of your product depends on your location and the delivery option you choose.

You can see our shipping and delivery page for an estimated deliver time, alternatively, you will see the “live” delivery estimated time before checkout.

As your order is processed within 12 hours of order confirmation, changes of customized / personalized message (Name, Date, Message) and/or Photos to an order cannot be made after confirmation of your purchase. Please double check your order during checkout before submitting the order.